Insights

Thinking on hospitality, travel and the technology behind them

Everything we have written, in one place — strategy, technology, marketing and the occasional argument with the industry.
326 articles

The world of reviews and advocacy for a hotel website

Reviews and Social Proof have become an integral part of your customer’s decision-making process when it comes to booking hotels. This is especially important i...

21 Apr 2023 · 6 min read
Paid Advertising

How-to: Plan a campaign for a hotel

Plan a campaign for a hotel: Define your goals: The first step in planning a campaign for your hotel is to define your goals. Determine what you want to achieve...

18 Apr 2023 · 3 min read
Paid Advertising

FAQ remarketing for hotels

FAQ Remarketing For Hotels Q: What is remarketing? A: Remarketing is a marketing strategy that involves targeting people who have already interacted with your w...

18 Apr 2023 · 3 min read

How to optimise your hotel website for conversions

Imagine your website is a bucket. Before you fill it with water, you want to make sure that you remove as many holes from your bucket as possible. In the case o...

31 Mar 2023 · 10 min read

How to provide better user experience and encourage direct bookings on your hospitality website

What Should A Hospitality Website Do As the hospitality industry continues to evolve, having a strong online presence is more important than ever. A website is ...

24 Mar 2023 · 3 min read
Paid Advertising

How to figure out your direct booking strategy

Every hotel wants more direct business. Fewer have decided what they are actually willing to change to get it. A practical way to work out where your direct strategy stands.

24 Mar 2023 · 6 min read
Data Insights

Why server-side tracking matters for hotels

Browser changes have been quietly eroding hotel measurement for years. Server-side tracking is how you get the picture back — and what it costs to set up properly.

14 Mar 2023 · 6 min read
Paid Advertising

How will tracking and analytics change throughout 2023?

Top 5 Hotel Website Analytics Trends for 2023 Not a day goes by that our roles in hotel marketing are not influenced by website analytics and tracking. While th...

13 Mar 2023 · 6 min read
Strategy

Why should hotels promote direct booking offers

Why Should Hotels Promote Direct Booking Offers? Hotels often rely on third-party booking sites to fill their rooms and generate revenue. While these sites can ...

28 Feb 2023 · 2 min read
Strategy

5 reasons why hotels love ldjs

5 Reasons Why Hotels Love LDJs In the highly competitive hospitality industry, hotels are constantly looking for ways to increase their bookings and revenue. On...

28 Feb 2023 · 2 min read
Strategy

How to create a compelling direct booking offer

Why should you create a Direct Booking Offer? There are several reasons why you may want to consider offering a direct booking offer: Increased Control: By offe...

15 Feb 2023 · 5 min read

Answers to the 9 most frequently asked questions about a/b testing

Answers to the 9 Most Frequently Asked Questions About A/B Testing Q: What is A/B testing? A: A/B testing is a technique for evaluating the performance of two v...

31 Jan 2023 · 2 min read