Insights

Thinking on hospitality, travel and the technology behind them

Everything we have written, in one place — strategy, technology, marketing and the occasional argument with the industry.
326 articles
Paid Advertising

Website for a small business — The key to success for independent hotels

Are you looking for ways to effectively build a website for a small business? Your website is often the first look at your hotel for potential guests — a window...

15 Mar 2024 · 3 min read

How to boost your direct bookings — 5 guaranteed ways to reduce bookings through OTAs

Are you looking for ways to increase your direct bookings? Online travel agents (OTAs) seem to take up a lot of space on Google and, with seemingly brilliant de...

29 Feb 2024 · 3 min read

4 ways to build a brand — Defining the face of your hotel

In today’s digital landscape, it’s never been more important to build a brand that reflects your hotel to the public in an appealing, stand-out way. But first, ...

29 Feb 2024 · 3 min read

Are you looking for bespoke software? — Website customisation for travel companies

In the dynamic world of travel, where every click and interaction matters, the right digital tools can make all the difference. At Umi, we offer bespoke softwar...

29 Feb 2024 · 3 min read
Paid Advertising

A hotelier's guide to using digital ads to attract local guests

How to target potential guests who are looking to stay in your area with digital ads In today's digital age, hotels must have an online presence to attract and ...

12 Sept 2023 · 3 min read
Paid Advertising

Our proven strategies for boosting your hotel's digital presence

Brand Awareness In today's highly competitive digital landscape, building brand awareness is essential for any business, and hotels are no exception. One way to...

12 Sept 2023 · 3 min read
Paid Advertising

What is a brand protection digital ad campaign?

In today's digital landscape, protecting your brand online is more important than ever. A brand protection digital ad campaign is a type of online advertising t...

12 Sept 2023 · 3 min read
Paid Advertising

How remarketing can skyrocket your hotel's direct bookings

What a remarketing campaign is and how hotels can use it to increase direct bookings? In today's digital age, it's not enough for hotels to simply have a websit...

12 Sept 2023 · 3 min read
Paid Advertising

From check-out to check-in: Our guide to using remarketing and email marketing to rebook hotel guests

Hotels can utilise remarketing campaigns to encourage previous guests to book return stays. These remarketing campaigns can be created in conjunction with the 1...

12 Sept 2023 · 4 min read
Design

Using email marketing & digital ad strategies to reignite guest loyalty

Once you have worked hard to prise your guest away from the OTA and they have had a wonderful stay at your hotel, you will want to find ways of encouraging them...

16 Jun 2023 · 6 min read

How partnering with local businesses can maximise your direct bookings

Direct Experience Network Previously, we established a scenario where potential guests were visiting your website after shortlisting your hotel from an OTA. In ...

22 May 2023 · 3 min read
Paid Advertising

Elements of a successful hotel ad

Much is changing in the way hotels advertise in the digital sphere. Whether it be launching on new platforms that brands previously had not considered, to the a...

25 Apr 2023 · 3 min read