Thinking on hospitality, travel and the technology behind them
Generation hostel
Hostels have traditionally been the staging post for young travellers to meet each other and explore the furthest corners of the globe! The noble hostel has giv...
20 Nov 2014 · 2 min read
The digital age is here!
This month saw the landmark launch of Victoria Beckham's new store, inventively and ingeniously named Victoria Beckham. Interestingly, with its minimalist feel,...
01 Oct 2014 · 1 min read
The future for independent hotels
[caption id="attachment_2782" align="aligncenter" width="700"] Photo: www.stayinacastle.com[/caption] It would be great to hear your opinions whether you agree ...
20 Sept 2014 · 4 min read
So-lo-mo approach
Don't worry. We haven't gone slightly mad and forgotten how to spell. At Umi, we’re all about self-empowerment for independent hospitality establishments, but i...
15 Aug 2014 · 2 min readThe fear of missing out
Use The Fear… To Your Advantage! Increasing WIFI access, 4G availability and smart-phone usage means social media usage is higher than ever and becoming a facet...
15 Aug 2014 · 1 min read
Website design: Cheap or expensive?
[caption id="attachment_2734" align="alignnone" width="4329"] Image courtesy of Ken Teegardin[/caption] Buying a custom website design for your business does no...
13 Aug 2014 · 2 min readEat on the street
Why in the world are we as a nation stuck in the trend of getting the same bog standard B.L.T with a bag of crisps and a drink, when the bulk of the food is pro...
08 Aug 2014 · 1 min read
Hotel website refurbishment
As hotels continue to grow and expand it's common to see some of the more successful ones pause to refurbish and rebuild. This processes is very common for keep...
08 Aug 2014 · 2 min read
The power of social media
Now a days everyone and their grandparent has a social media account platforms such as Facebook, was classed as a ‘one hit wonder’ well 10 years later it still ...
04 Aug 2014 · 2 min readTripAdvisor - to link or not to link...
Our CEO Steve Lowy takes on Tripadvisor... Tripadvisor has been the bane of the independent hotel manager for many years. I would argue that Tripadvisor was the...
30 Jul 2014 · 3 min read
A blog about blogs: The benefits of personalising your business
If you are reading this then I have already completed the first and most important purpose a blog serves: to engage with customers and clientele. This is especi...
16 Jul 2014 · 2 min readInternal reviews a thing of the past?
We have all filled in a customer survey at a bar, restaurant or hotel. Sometimes due to good service, many times due to bad service and often just to appease th...
08 Jul 2014 · 1 min read