Umi × Oracle Hospitality
Opera Cloud is one of the most widely deployed property management systems in the world, and Umi is well versed in building on top of it.
The arrival of OHIP changed what’s possible. Where integrating with Opera once meant long lead times and vendor queues, OHIP opened the gates: faster deployments, broad coverage across Opera’s considerable feature set, and far more control sitting with the hotel over how connectivity gets used. That matters because Opera is rich in functionality, and most of it has historically been locked behind an integration process that made the business case difficult.
We build the layer that turns that access into something operationally useful.
Custom booking flows
Branded search and book journeys running against Opera, built around the guest experience you want rather than the one the standard booking path allows.
Automated payment reconciliation
Payments matched and reconciled against Opera automatically, removing a manual finance task that scales badly and goes wrong quietly.
Events and ticketing on folio
Ticketed events and experiences posted directly to the guest folio, so what happens on property reconciles properly against what was sold.
CRM and marketing integration
Guest and reservation data flowing cleanly between Opera and your marketing stack, so campaigns are built on what guests actually did rather than on a stale export.
Connectivity you control
Because OHIP puts integration access in the hotel’s hands, new connections become a project you can scope and schedule rather than a request you submit and wait on.
