Bringing Innovative Ideas to Market
At Umi Digital, we don’t just build what exists today, we help businesses imagine and push the boundaries for what comes next. Through Umi Labs, our dedicated piloting and prototyping offering, we provide the space to experiment, trial innovative ideas, and shape the future of guest experiences with confidence.
At Umi, we don’t just stop at strategy. Once the technology blueprint is in place, we work with you to prototype solutions, trial integrations, and run pilot projects that test your vision.
This experimental stage, delivered through Umi Labs, is designed to help you move quickly, learn fast, and reduce risk. By validating concepts early, we give you confidence to invest in full-scale systems and enterprise solutions when the time is right.
We combine our hospitality technology expertise, deep industry partnerships, and service-first approach to help you explore new possibilities without unnecessary complexity.
Why Pilots & Prototypes Matter
Validate Before You Invest
Test concepts and integrations on a small scale to prove ROI before rolling out across your business.
Experiment Without Risk
Trial bold ideas in a safe, structured environment, with clear success measures and minimal disruption.
Shape Future Solutions
Use pilots as a springboard into enterprise-ready systems that will ultimately underpin long-term growth.
How Umi Labs Works
Every pilot is tailored to the hotel’s needs, but the principles are the same: start small, learn fast, and scale only when it makes sense.
The Process
- Co-designed pilot scope with measurable success criteria
- Lightweight prototypes and integrations delivered via Umi Pylon
- Real-world testing with staff and guests
- Iteration cycles based on feedback and performance
- Insights report with recommendations on whether to scale, adapt, or sunset the idea
Hotels use Umi Labs to explore
- New guest booking flows and conversion experiments
- Pilot integrations with third-party apps or niche vendors
- Early-stage loyalty or membership platforms
- AI-driven guest engagement tools
- Connected F&B and spa booking prototypes
- Data consolidation and reporting pilots
Request a Quotation
A member of our senior team will work with you on a 30 minute consultation to pull together a prospective project strategy with actionable next steps.
- Impartial Technical Advice
- Response Within 24 Hours
- Speak with Directors
